FAQ

Frequently Asked Questions

  • Do I need an appointment to tour the facility?
    We encourage family and friends to visit anytime they like. Please note most of our residents are settling in for the evening by 8:30 pm.
  • What insurances do you accept?
    We work with the patient in assuring they get the best care possible. We strive to keep adding to become providers to more companies. If you are not sure please contact us and we’ll be glad to check eligibility. Currently, we accept the following insurance:

    • Medicare
    • Medicaid
    • Blue Cross and Blue Shield
    • Cigna
    • Aetna
    • Healthease
    • Tricare
    • United Health Care

    hospital aftercare rehab dining room

  • Are meals served cafeteria style?
    All our meals are served to our patients restaurant style in the dining room, when they are able to join us at their designated table.
  • How long does a patient have to stay?
    The average stay for our residents is usually between two weeks, to one month. The length of stay depends on their physician’s order.
  • Is smoking allowed?
    We are a non-smoking facility. For those patients that would like to smoke, we offer an outdoor smoking area. All tobacco products including lighters and matches are kept at the Nurses’ station where they can be requested.
  • What are the resident rooms like?
    The rooms are semi-private rooms and offer handicap accessible bathrooms which give the residents freedom and dignity to maintain their lifestyle. In addition, the 24 hour staffing and supportive services and health care tailored to their individual requirements make their stay a comfortable one.
  • What services are covered by Medicare?
    Medicare Part A pays for the following services when medically necessary, except when another payment source is primary:

    • Semi-private room (that is medically necessary)
    • Room and Board
    • Specialized Rehabilitation Services: Physical, Speech, Occupational and Respiratory Therapies.
    • Medications ordered by physician
    • Ancillary Central Supply items including certain special equipment such as air fluidized beds
    • Oxygen, IV Fluids, Braces
    • Basic Personal Laundry
    • Certain Personal Hygiene Items
    • Over the counter drugs
  • What services are covered by Medicaid?
    The Florida State Medicaid plan pays for the following services:

    • Room and Board
    • Specialized Rehabilitation Services
    • Prescription Medications
    • Over the counter drugs (as outlined in State Plan)
    • Basic Personal Laundry Service
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